Privacy Policy

Effective Date: April 23, 2026

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1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection (DPDP) Act.

2. Data We Collect

We collect the following information to provide our services effectively:

• Personal Identifiers: Name, email address, and contact details.

• Service Data: Academic inputs, responses, and related information provided for report generation and counseling.

• Technical Data: IP address, browser type, and usage data via cookies for service improvement.

3. Purpose of Data Collection

Your data is processed strictly for the following purposes:

• Generating personalized reports and providing counseling services.

• Facilitating secure payments via our payment partner, Razorpay.

• Improving our website functionality and service offerings.

• Complying with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. Sharing is limited to:

• Payment Processors: Information required by Razorpay to process transactions securely.

• Authorized Personnel: Employees or consultants who need the data to fulfill service requests.

• Legal Requirements: When mandated by law or government authorities.

5. Data Security

We implement industry-standard security measures, including SSL encryption and secure server protocols, to protect your data from unauthorized access, alteration, or disclosure.

6. User Rights

Under applicable laws, you have the right to:

• Access and review your personal data.

• Request corrections to inaccurate information.

• Withdraw consent for data processing (subject to legal or contractual restrictions).

• Request the deletion of your data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Grievance Officer

In accordance with the Information Technology Act and DPDP Act, the contact details of the Grievance Officer are provided below for any privacy-related concerns:

Role

Contact Detail

Name: Grace Joy

Email: scaffold@ilearnwhy.com

Address: iLearnwhy, Rose Garden, Near Phonetic ITI, Nadathara, Thrissur, Kerala, 680751

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.